Privacy Policy

pak92 (referred to in this Privacy Policy as "pak92", "we", "us" or "our") operates the website accessible at https://pak92.cam — an English-language online gambling information and guide platform serving Pakistani users. pak92 is a content and editorial platform only; we do not operate a casino, accept bets or process financial transactions of any kind.

We recognise that privacy is a fundamental right. This Privacy Policy explains what personal data we collect when you visit or interact with the pak92 Platform, why we collect it, how we use and protect it, how long we retain it, and what rights you have over your information.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the data practices described herein. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform generally.

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person ("data subject"), including but not limited to name, email address, IP address, device identifiers and usage data.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, restriction, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of Processing Personal Data — in this case, pak92.
• "Data Processor" means any third party that Processes Personal Data on behalf of the Data Controller pursuant to a written agreement.
• "User" or "you" means any natural person who accesses or uses the Platform, whether as a visitor or registered participant.
• "Platform" means the pak92 website at https://pak92.cam and all its associated pages, tools and content.
• "Cookies" means small text files placed on your device by a website to store information about your browsing session and preferences.

pak92 acts as the Data Controller with respect to Personal Data collected through the Platform. All enquiries relating to the Processing of Personal Data, requests to exercise your rights, or concerns about this Privacy Policy should be directed to pak92 using the contact details provided in Section 15 (Contact Us) of this Policy.

pak92 operates this Platform as an information service. We are not an online gambling operator, financial institution or payment service provider. We do not process payments or handle PKR transactions on behalf of users. Any data shared between a user and a third-party gambling operator is governed exclusively by that operator's own privacy policy.

pak92 may collect the following categories of Personal Data when you use the Platform:

Personal Data is collected through the following means:

• Automatic collection: When you visit the Platform, our servers and analytics tools automatically record Technical Data and Usage Data. This occurs as a standard function of web technology and does not require any action on your part.
• Cookies and similar technologies: Cookies placed on your device collect session and preference data. You can manage cookie preferences through your browser settings. See Section 10 for further details.
• Direct communication: If you contact pak92 by email — whether via [email protected] or [email protected] — we will collect the information you voluntarily provide in your message, including your email address and any other details you include.

pak92 does not purchase, receive or import Personal Data lists from third parties. All Personal Data we hold has been collected through one of the methods described above.

pak92 uses Personal Data for the following purposes:

• Platform operation and delivery: To serve web pages correctly, maintain session continuity and ensure the Platform functions as intended for users accessing from cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other locations in Pakistan and internationally.
• Analytics and improvement: To understand how users navigate the Platform, which content is most useful (such as guides on PSL betting markets, live casino education or PKR payment options) and where the user experience can be improved.
• Security and fraud prevention: To detect, investigate and prevent fraudulent, abusive or otherwise unlawful activity on the Platform.
• Communications: To respond to enquiries or support requests submitted by users via the support or business email addresses.
• Legal compliance: To comply with applicable legal obligations, respond to lawful requests from authorities and enforce our Terms & Conditions where necessary.

pak92 does not use Personal Data for automated decision-making that produces legal or similarly significant effects on users. We do not create behavioural profiles for the purpose of targeted gambling marketing.

Where applicable data protection law requires a lawful basis for Processing Personal Data, pak92 relies on the following bases:

• Legitimate interests: The Processing of Technical Data and Usage Data for analytics, security and platform improvement is carried out on the basis of pak92's legitimate interests in operating an effective and secure information platform. These interests are not overridden by your interests or fundamental rights, given the limited nature of the data involved.
• Consent: Where cookies that are not strictly necessary for platform operation are placed on your device, we rely on your consent. You may withdraw consent by adjusting your browser cookie settings at any time.
• Contract performance: Where you contact us and we process your email address to respond, this is necessary to fulfil our commitment to responding to user enquiries.
• Legal obligation: Where Processing is required to comply with a legal obligation applicable to pak92.

pak92 does not sell, rent or trade your Personal Data. We may share data in the following limited circumstances:

• Service providers (Data Processors): We may engage trusted third-party service providers — such as web hosting providers, analytics platform operators and email delivery services — who process data on our behalf under written agreements that require them to protect your data and use it only as we instruct.
• Legal requirements: We may disclose Personal Data if required to do so by a court order, government authority, regulatory body or applicable law. We will notify affected users where legally permissible to do so.
• Business transfers: In the event of a merger, acquisition, restructuring or sale of all or part of the pak92 business, Personal Data may be transferred to the acquiring entity subject to equivalent data protection obligations.
• Protection of rights: We may disclose data where necessary to protect the rights, property or safety of pak92, its users or third parties.

pak92 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following indicative retention periods apply:

• Server logs and Technical Data: Retained for a period sufficient to support security monitoring and troubleshooting — typically no longer than 12 months unless a specific incident requires extended retention.
• Analytics data (aggregated): Aggregated, anonymised usage statistics may be retained indefinitely as they no longer constitute Personal Data once anonymised.
• Email communications: Correspondence received via support or business email is retained for as long as is reasonably necessary to resolve the matter in question and comply with any applicable record-keeping obligations.
• Cookie data: Session cookies expire when you close your browser. Persistent cookies expire according to their individual expiry periods, which vary by cookie type.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data management procedures.

pak92 uses cookies and similar technologies to operate the Platform and understand how users interact with our content. Cookies are small text files placed on your device when you visit a website.

You can control and delete cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of the Platform. Most modern browsers provide options to view, manage and delete cookies in their privacy or security settings.

Depending on your location and the applicable data protection law, you may have some or all of the following rights with respect to your Personal Data held by pak92:

To exercise any of these rights, please contact us using the details in Section 15. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request. Requests are free of charge unless they are manifestly unfounded or excessive.

pak92 implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:

• HTTPS encryption for all data transmitted between your browser and the Platform;
• Access controls limiting Personal Data access to authorised personnel only;
• Regular security reviews of platform infrastructure and configurations;
• Secure deletion procedures for data that has exceeded its retention period.

While we take reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure. If you have concerns about the security of information you have shared with pak92, please contact us immediately.

The pak92 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator's license jurisdiction, whichever applies. pak92 does not knowingly collect or Process Personal Data from minors.

If we become aware that we have inadvertently collected Personal Data from a person under the applicable minimum age, we will take steps to delete that data as promptly as practicable. If you are a parent or guardian and believe that your child has provided Personal Data to pak92, please contact us immediately at the address in Section 15.

pak92 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. We may also provide additional notice where required by applicable law.

Your continued use of the Platform after the publication of a revised Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the updated Policy. We recommend reviewing this page periodically to stay informed about how your data is handled.

If you disagree with any changes to this Privacy Policy, you should discontinue use of the Platform and, where applicable, submit a request for erasure of any Personal Data we hold about you.

If you have any questions, concerns or requests regarding this Privacy Policy, or if you wish to exercise any of your data subject rights, please contact pak92 using the details below. Email addresses are displayed as plain text only — please do not attempt to click them as they are deliberately non-interactive.

pak92 endeavours to respond to all privacy-related requests within 30 days of receipt. Complex or high-volume requests may require additional time, in which case we will notify you of the expected response timeline. pak92 cannot provide legal advice and is not in a position to advise on the legality of gambling activities in Pakistan or any other jurisdiction.